Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing superior quality support on–time is our high priority, so that we back up each Linux web hosting plan with a 1–hour ticket answer guarantee. When you share a ticket or post a message, our client help support crew will try all they could do to present the most satisfactory solution to your issue and to provide you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any concern you’ve got involving 1-Shot Web Hosting’s services. We have professionals present on a regular basis to deliver help anytime necessary. You may use the ticket system or post an email anytime, or pick–up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while operating within the Control Panel, you’ll be able to always just click the Help control key and pick your concern in the variety of posts that will come up. We have as well turned much of the posts into video clips. The listing of educational videos will show up if you click on the Videos press button present in the top right angle.