1 hour ticket response
Prompt support is our chief task and that is the reason why we’ve got a team of knowledgeable customer service technicians who are eager to provide a swift solution to any question that you may have. Simply send your helpdesk ticket from your Site Control Panel and we will reply within 60 minutes at the latest. Actually, we work hard and aim for a 20–minute client support ticket response time.
A First–Rate Customer Service
We’ve got a team of web hosting support techs who will be happy to respond to all your requests whenever you are in need of assistance. The majority of our client support staff members have lots of years of experience in the Linux web hosting arena, which means that you can constantly count on quick and accurate answers to your questions.
An Intuitive Help Section
To help you find a quick tip on how to use a particular service, we have implemented a truly user–friendly Help section in our Site Control Panel. You can browse through a broad collection of web hosting account management articles and website management articles, take a gaze at our F.A.Q. database or check out our step–by–step video tutorials.