A 99.9% Server Uptime
Our web hosting system is based on a reliable, enterprise–level hardware configuration and a significantly tweaked Linux distribution. That is why, irrespective of what your web site is, or how many website visitors you’ve got, or even in case there’s a distributed denial–of–service attack, our hosting servers will remain up and running and your web sites will remain visible online.
Our Linux web hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
To be able to provide a first–class hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in an effort to ensure a faster–than–light connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money at risk, you cannot feel truly secure. That’s why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or if you need to use a more robust hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – we’ll give you your money back in full, with no obscure fees or return taxes.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive a response, you know how irritating this can be, particularly when your website is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be right here for you and they will answer you in less than one hour. And the best part is that their average response time is just 20 minutes!