One-Hour Response Guarantee in Web Hosting
Our guaranteed max response time for any technical support ticket that you post or any email that you send is only sixty minutes, even if you contact us on weekends and national holidays. Irrespective of the essence of your issue or inquiry, we will lend a hand instantaneously and will give you the required info to rectify any problem with your sites. The actual reply time normally doesn’t exceed fifteen-twenty minutes, which goes to say that you can forget about waiting for hours to get an issue resolved or what is even worse than that – waiting all day only to obtain a reply that more information is needed while nothing is fixed. We will give you assistance without any delay purely because we are aware of how valuable time can be in the dynamic digital sphere. The sixty-minute response guarantee is valid for any billing or technical enquiry that you may have connected to our Linux web hosting.