A live chat is among the channels of communication provided by some web hosting providers as part of their support services. Determined by the provider, the chat can be used for pre-sales, billing and/or tech assistance. This way of communication is faster as compared to a support ticket and it will make it much more unlikely to misunderstand or misspell a word in comparison to a phone call with a representative. In addition, if the trouble that you have requires some time to be examined and dealt with, you can do something different in the meantime rather than just waiting, as you'd have to do if you call. Also, you can use a live chat support service completely free provided that you have web accessibility even if your web hosting provider is located in another country and they do not have a local telephone number you can call.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all of the Linux web hosting that we offer and we can assist you with almost everything in real time. If you don't have an account with our company yet, we're able to give you more details about the plans so as to help you to choose the most appropriate plan. In case you are an active client, we can assist you with any billing or general matter and even with numerous common technical problems, for example an e-mail address installation in a desktop e-mail client. If you are unable to give us a call for whatever reason or you're in a country where we do not have a local telephone number, our live chat is the best choice to contact us. Certainly, some problems need more time to analyze and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we will save your time and help you with quite a lot of troubles on the chat.