Q: What does the website migration service include? Will my website be secure?
A: The web site migration service that we are offering is free (within a certain limit). We will transfer your web site(s) to our high–performance cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can lead to lost info and undesired downtime. That is why we’ll do all that for you for free!We’ve got skilled administrators whose primary task is to make sure that your web site functions exactly as it did on your former web hosting platform. The administrators are well–versed in transferring custom–made web sites, as well as web sites that are based upon famous apps such as WordPress and Joomla™.
Q: Just how long will the web site migration procedure take?
A: There are plenty of factors to take into account – the total amount of web files, the physical size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Even so, we do our best to perform all website migrations in a 48–hour time period. Smaller sites are migrated much faster – typically within 24 hours.
Q: Do you need anything from me before you begin moving my web site?
A: We will need the login details for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my website be unavailable during the transfer?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is over, we’ll make certain that everything is working properly and that the integrity of your web content is not jeopardized before informing you that the migration is finished. Then we’ll explain to you how to move the domain over to your hosting account with us and how to modify your DNS records.
Q: Will my old hosting provider learn that I am leaving them?
A: Nope. Aside from your login details for the Control Panel, we don’t require anything. We’ll never contact your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your web site from any hosting provider or any Linux–powered hosting platform given that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only sites that we’re unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.